User Experience Services

Blow the socks off your users by making products that are as easy to use as possible. There's more to UX than good looking interfaces, if you don't have the right process in place you might overload users with too many tasks at once. You might even or drive your development team crazy with an overwhelming backlog of new features.

Get a custom UX process to fit your organisation

One of the downfalls of following a process like Design Thinking is that every organisation and product suits something slightly different. There's no one size fits all when it comes to UX processes. So when you get a Design Thinking expert in your organisation might start shaping itself around what they know, rather than what actually works more efficiently.

After working with the following four processes, we can mix and match what works best.

  • Design thinking
  • Agile
  • Lean UX
  • Design Sprints

A quick overview of services

Plan

Gain clarity on what your business should be doing in digital.

  • UX Process plan
  • Project plan
  • Sprint Planning

Understand

Understand your humans – who they are, how they act and what they want.

  • User Journey Mapping
  • Service Blueprints
  • Task Priority sorting
  • Problem Discovery
  • Painpoints
  • User Personas

Test

Test before you invest – allocate budget based on evidence, not speculation.

  • Early prototype tests
  • Validating concepts
  • New feature testing
  • User testing
  • User feedback
  • Impact vs Effort matrix

Deliver

Benefit from high-quality, cost-effective project delivery.

  • Prototyping
  • UI Kits
  • Component library

Check out some project case studies

See examples of work and types of projects on Logan's UX portfolio

How do you know you need a UX designer?

You have a nice looking interface but frustrated users.

One of the key things a good UX designer can do is create a highly usable product by making the user’s tasks as easy as possible and smoothing the user’s transitions between tasks.

You don't know what features or problems to prioritise first.

Some new features might take a long time to develop and have a high cost, some might have a huge impact but take no time at all to implement. This is something a UX designer can help with, hitting the core of your users painpoints.

You have a large development backlog

Having a solid UX process with earliy prototyping and testing before development helps minimise what actually needs to be built.

Users are discovering problems before you are.

The earlier you prototype and test concepts the more problems you are going to eliminate before development even happens. Imagine spending months on something that users can't figure out.

Need help getting started?

Let's chat about the problem you're trying to solve.

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